Cabin Staff (Multi-Role: Housekeeping & Front Office) - Dieng Mountain Resort

Join Bobobox as a Cabin Staff (Multi-Role: Housekeeping & Front Office) in the breathtaking Dieng Plateau, Kejajar, Central Java! This unique role combines the best of hospitality—ensuring impeccable guest experiences in both housekeeping and front office tasks. As a Cabin Staff, you'll be the backbone of our operations, working closely with our team to deliver exceptional service to our guests. With a focus on cleanliness, efficiency, and guest satisfaction, you'll play a crucial role in maintaining the high standards of Dieng Mountain Resort.

At Bobobox, we are committed to providing a rewarding and fulfilling work environment. Our team is dedicated to creating memorable experiences for our guests, and we offer competitive salaries, benefits, and opportunities for professional growth. If you are passionate about hospitality, have a keen eye for detail, and are eager to contribute to a vibrant team, we invite you to apply and be part of our journey at Dieng Mountain Resort.

📋 Tanggung Jawab Pekerjaan

• Perform daily housekeeping tasks, including cleaning and maintaining guest cabins and common areas.
• Ensure cabins are ready for guest arrival with proper linens, amenities, and supplies.
• Assist with front office duties, including check-in/check-out procedures, guest inquiries, and reservations.
• Maintain a high level of cleanliness and organization in the cabins and common areas.
• Follow and enforce housekeeping and safety protocols to ensure a safe and comfortable environment for guests.
• Collaborate with the team to deliver exceptional guest experiences and meet customer satisfaction goals.
• Participate in team meetings and training sessions to stay updated on best practices and procedures.
• Report any maintenance issues or concerns to the appropriate departments for prompt resolution.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in housekeeping or front office roles in the hospitality industry.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and organization.
• Excellent communication and interpersonal skills to interact with guests and team members effectively.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with hospitality software such as PMS (Property Management System) and guest communication tools.
• Proficient in using cleaning equipment and supplies, including vacuum cleaners, mops, and detergents.
• Ability to lift and move heavy objects as needed.
• Flexible schedule, including weekends and holidays, as required by the resort.

🛠️ Keahlian

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